Reservations Terms & Conditions

We would love to hear from you! Send us an email or give us a call. You can reach us 7 days a week. We encourage you to make reservations as far in advance as possible to reserve the date you want. However, we may also be able to schedule on short notice.

      *Photo on right: Susi Hülsmeyer-Sinay: Owner, Llama Handler & Guide

Deposits:

• Multi-Day Treks: We require a deposit of $300 per person to reserve trip dates.
• Llama Day Hikes: We require a deposit of $100 per person to reserve the trip date.

Telephone reservations must be accompanied by deposits within one week. The balance is due or 30 days prior to the scheduled trek or hike date.

Cancellations: Please notify us as early as possible if you must cancel your llama trek. Refunds will be made according to when the cancellation notice is received:                                                                     

• 60 days or more before multiple day trek date / 30 days before day hikes: 50% refund of deposit.                 
• Less than 60 days before multiple day trek date/ 30 days before day hikes: 50% refund of full payment.       
• Last minute (due to COVID only): full refund less 10%
• In case of severe circumstances preventing you from traveling, we may agree to postpone your trek for max. 1 year

Please note: All our treks are smoke-free. Please do not bring firearms or pets on your trek. Thank you.

Gratuities are not built into our rates. They are appreciated but are not required and we believe they should be given as a reward for excellent service. 

Safety is given highest priority, however with any activity there are inherent risks. Our clients are required to sign an acknowledgement of risk form.

*COVID-19: Being in the outdoors is a safe way to spend time off. Yellowstone Llamas follows all precautions and recommendations as per CDC guidelines in order to keep you safe on our treks.  If you feel sick, please cancel.